Frequently Asked Questions

Everything you need to know about our Scandinavian design essentials.

Where does Stelton ship to?

We offer international shipping to over 50 countries. Delivery times vary by region, but most orders within Europe arrive within 3-5 business days.

How should I care for my stainless steel products?

To maintain the iconic finish, we recommend hand washing with a soft cloth and mild detergent. Avoid abrasive cleaners or steel wool that could scratch the surface.

What is your return policy for home accessories?

We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return authorization.

Are your vacuum jugs BPA-free?

Yes, all Stelton products, including our award-winning vacuum jugs and food containers, are made from food-safe, BPA-free materials.

Can I order replacement parts for my French Press or Tea Maker?

We believe in longevity. We stock a variety of replacement parts, including glass inserts, filters, and lids, to ensure your Stelton products last for decades.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and region-specific options like Klarna and Apple Pay.